SUPPORT / SAMPLES & SAS NOTES
Problem Note 48184: When you close a case in SAS® Enterprise Case Management, the case might incorrectly re-open
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After you close a case in SAS Enterprise Case Management, the case might incorrectly re-open, and the case is again displayed in your list of open cases.
There are no error, warning, or note messages indicating that a problem occurred.
To obtain a fix for this issue, contact SAS Technical Support.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 |
| Microsoft Windows Server 2003 Datacenter Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Enterprise x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Home Premium x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Professional x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate 32 bit | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows 7 Ultimate x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| HP-UX IPF | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Linux for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||
| Solaris for x64 | 2.3 | 3.2 | 9.2 TS2M3 | 9.3 TS1M0 | ||